Warranty

Warranty

SelfSoleshoes is committed to providing customers with high-quality, durable, and waterproof custom shoes. We offer a one-year warranty. Our products are covered by a comprehensive warranty covering defects in materials and workmanship.

Warranty Coverage:

SelfSoleshoes custom shoes are guaranteed to be free from defects in materials and workmanship. This warranty applies only to the original owner of the digital product and is non-transferable.

This warranty covers defects in materials and workmanship, including the following issues:

Leg residue

Loose or damaged parts

Corrosion

Paint or finish defects

Warranty Exclusions:

Damage caused by misuse, abuse, negligence, or human error is not covered under this warranty. This includes:

Damage caused by improper wear.

Damage caused by power surges or shocks.

Damage caused by exposure to extreme temperatures or weather conditions.

Claims Process:

To file a warranty claim, please contact SelfSoleshoes Customer Service at AssayiPain@gmail.com. When contacting customer service, please have proof of purchase and a description of the problem ready.

Company Name: HONG KONG ORANGE NETWORK TECHNOLOGY LIMITED

Address: Unit A17, 29/F, Ningjin Centre, 7 Shing Yip Street, Kwun Tong, Kowloon

Tel: +852 66324800

Customer Service Email: AssayiPain@gmail.com

Office Hours: +8:00 (9:00 AM to 7:00 PM)